FAQ

Office settings: how to customize reminders
If you ever want to adjust the times PANDA will use to automatically send your surveys and reminders, then you can click on the Office Settings tab. ...
Tue, 14 Oct, 2014 at 3:10 PM
Panda Pops: How to download
Panda Pops can be downloaded at this link: doctorbase.com/panda/pops It is currently only available for Windows (Mac OSX coming soon). Once yo...
Tue, 14 Oct, 2014 at 3:13 PM
Password Assistance (I forgot my password)
If you forgot your password, we recommend clicking the 'I forgot my password' link on the following page: https://doctorbase.com/user/login ...
Tue, 14 Oct, 2014 at 3:16 PM
Patient List Uploading
When logged into DoctorBase, on the left hand navigation bar click on  Preferences > Patient List Uploads Click the 'choose list&#...
Tue, 14 Oct, 2014 at 3:18 PM
Patient Tab Management
You can review your patient information by clicking on the Patients tab to your left. You may search by the patient"s first name, last name,...
Tue, 14 Oct, 2014 at 3:21 PM
Preferences: How do I edit my profile?
The Preferences area is where you can adjust many of the things that appear on your DoctorBase profile, including your profile picture, office contact ...
Tue, 14 Oct, 2014 at 3:24 PM
Preferences: How do I change my profile picture?
 To change the photo on the profile, on the left hand navigation bar click on Preferences > Practice Information   There is a link that says &#...
Tue, 14 Oct, 2014 at 3:25 PM
Request Appointments: Will patients schedule their own appointments? How will we be notified?
When patients click on the Request Appointment button on the doctor’s profile page, this will send a simple appointment request to the Inbox in Panda. ...
Tue, 14 Oct, 2014 at 3:47 PM
Reviews: How do I respond? How can I dispute a review? What are you policies?
You can reply to patients yourself by clicking the link at the bottom of each review notification, after the words ‘You can directly respond to this r...
Tue, 14 Oct, 2014 at 4:02 PM
Secure Message Sign-up (What is a Pin #?)
The pin # on the sign-up form is a 4 digit code of your own choosing that is used for double authentication. Ifyour DoctorBase session is about to time...
Tue, 14 Oct, 2014 at 4:10 PM