FAQ
On the left navigation bar select Preferences > Banners > and then copy the HTML of the form that you prefer.
Mon, 13 Oct, 2014 at 4:24 PM
Text reminders for appointments will have a default message (see below). Your DoctorBase PANDA Rep can customize the message to your liking.
(...
Mon, 13 Oct, 2014 at 4:26 PM
When a patient unsubscribes, the only way to ensure they are opted back in to receive messages from you again is by notifying us your PANDA rep at Doct...
Mon, 13 Oct, 2014 at 4:29 PM
You can post articles to your blog by sending an email to blog@doctorbase.com. Just make sure that when you send the email, it is from (EMAIL ADDRESS)....
Mon, 13 Oct, 2014 at 4:30 PM
Your patients have access to a secure messaging portal called Bluemail. This portal is essential if patients ever need to send personal health informat...
Mon, 13 Oct, 2014 at 4:32 PM
If you have a patient email bounce back, there are a few things to check on.
Search for (patient name) in the 'Patients' tab. The icon at the ...
Mon, 13 Oct, 2014 at 4:36 PM
Yes, please email us at support@doctorbase.com with your custom wording and artwork for a custom newsletter. Once we have assembled the newsletter for you, ...
Mon, 13 Oct, 2014 at 4:41 PM
If a patient would not like to receive emails or texts, this can be disabled on a patient-by-patient basis.
Simply visit the Patients tab in P...
Mon, 13 Oct, 2014 at 5:27 PM
DoctorBase enables your patients to not only review their experience with you and your staff, but also enables them to share a positive review with their so...
Mon, 13 Oct, 2014 at 5:35 PM
Are you using Internet Explorer as your browser. This is often a main reason for issues.
Internet Explorer is not compliant with HIPAA-HITECH2013 reg...
Tue, 14 Oct, 2014 at 3:07 PM