FAQ

How Do I Email/Text A Patient
Email / Text A Patient Click on the New Message button when in Home to compose an email, text message, or secure message. If you are ...
Sat, 11 Oct, 2014 at 12:56 PM
How Do I Email/Text A Patient
Email / Text A Patient Click on the New Message button when in Home to compose an email, text message, or secure message. If you are ...
Sat, 11 Oct, 2014 at 12:56 PM
What Is The Super Inbox
Super Inbox The new super inbox has essentially combined the old Notifications and Messages tabs into one. Similar to before, you can toggl...
Sat, 11 Oct, 2014 at 12:56 PM
How Do I Create Or Edit An Appointment?
Creating / Editing Appointments In the Appointments tab click on the Create Appointment button, then choose the patient you wish to create ...
Sat, 11 Oct, 2014 at 12:56 PM
Sending Mass Email/ Survey/ Coupon
Send Mass Email / Survey / Coupon To send a mass email, survey, or coupon, select the appropriate template from the dropdown menu under the...
Sat, 11 Oct, 2014 at 12:56 PM
Reviewing Patients & Appointments
Patients & Appointments You can review your patient information by clicking on the Patients tab to your left. You may search by th...
Sat, 11 Oct, 2014 at 12:56 PM
Preferences
The Preferences area is where you can adjust many of the things that appear on your DoctorBase profile, including your profile picture, office contact...
Thu, 27 Feb, 2014 at 7:29 AM
Locating Your HTML Script
Attached are a few images that can help you locate the HTML script for the website banners. Once you are logged into Panda, please click on the 'Pref...
Thu, 27 Feb, 2014 at 7:29 AM
Panda Points (what are they?)
Panda points are related to a gaming element we provide within Panda. You can collect points by making certain actions (like creating appts.) to increa...
Sat, 11 Oct, 2014 at 12:58 PM
I tried clearing cache and I still can’t seem to see messages, what do I do?
You may have an Ad Blocker that either needs disabling or requires you to add ‘doctorbase.com’ to the white list. Use the latter choice to keep the ad ...
Mon, 13 Oct, 2014 at 4:19 PM